Updated 28 October 2026
1. General
The fimarin.fi online store is operated by Fimarin (VAT ID FI35277544), Haukilahdenranta 19, 02170 Espoo, Finland. Customer service: sales@fimarin.fi, tel. +358 40 544 2903.
We sell products to consumers and businesses in Finland, the Åland Islands and other EU countries. Consumer customers must be of legal age. We reserve the right to change these terms and our prices. Each order is governed by the terms and prices in force at the time of ordering.
2. Ordering
Orders are placed by adding products to the shopping cart and paying for the order at checkout. The purchase agreement is formed once the order has been paid and you have received an order confirmation by email. Please check the confirmation and let us know of any errors without delay.
3. Prices and payment
Prices are in euros and include Finnish VAT at 25.5%. Orders delivered to the Åland Islands are charged without VAT. Shipping costs are shown at checkout before payment.
You can pay by card or with Klarna. Payments are processed by Stripe Payments Europe Ltd. Your card details are not stored by us.
4. Delivery
We ship orders with Posti (Finnish postal service). Products in stock are usually delivered within 2–7 business days. The estimated delivery time for order-in products (e.g. Yacht Devices products) is shown on the product page.
Shipping methods and prices are shown at checkout. Shipping is free:
- to Finland and the Åland Islands on orders over €150
- to Estonia, Latvia, Lithuania, Sweden, Denmark and Germany on orders over €200
- to other EU countries on orders over €250
We do not ship outside the EU. If a parcel is not collected and is returned to us, we may charge the resulting return costs.
5. Right of withdrawal and returns
Consumer customers have the right to withdraw from the purchase without giving any reason within 14 days of receiving the product. Notify us of the withdrawal by email at sales@fimarin.fi and include your order number.
Return the product to us no later than 14 days after notifying us of the withdrawal. The customer bears the cost of returning the product. Consumers are liable for any diminished value of the product resulting from handling other than what is necessary to establish its nature, characteristics and functioning.
We will refund the payment for the order, including the original delivery costs (based on the least expensive delivery method we offer), no later than 14 days after receiving the notice of withdrawal. We may withhold the refund until we have received the product back or you have supplied evidence of having sent it back. The refund is made using the same payment method.
The right of withdrawal applies to consumer customers only.
6. Defects and transport damage
If a product is defective or does not match your order, please notify us by email within a reasonable time of discovering the defect. Include your order number, a description of the defect and, if possible, a photo.
Please inspect the parcel on receipt. If the parcel is damaged, report it to Posti and to us as soon as possible.
7. Customer data and privacy
We handle customer data confidentially and only for processing orders and providing customer service. More information is available in our privacy policy.
8. Warranty
8.1 Warranty coverage
The warranty covers manufacturing and material defects that appear during normal use of the product within the warranty period. The warranty period is 2 years from the date of purchase.
8.2 Warranty exclusions
The warranty does not cover:
- defects caused by incorrect installation or use, negligence, storage or other use contrary to the instructions
- normal wear and tear, scratches or modifications made to the product
- damage caused by accidents, dropping, overvoltage or third parties
- used or discounted products, unless otherwise stated
8.3 Warranty claims
Send your warranty claim by email to sales@fimarin.fi within the warranty period. Please include:
- a description of the defect
- a photo of the product and the defect
- your receipt or order confirmation
- your contact details
8.4 Repair, replacement or refund
If the warranty claim is accepted, we will repair the product, replace it with an equivalent product or refund the purchase price. A warranty repair or replacement does not extend the original warranty period.
8.5 Warranty and consumer rights
This warranty does not limit your rights under consumer protection law in respect of defective products.
9. Governing law and dispute resolution
These terms are governed by Finnish law. We aim to resolve any disputes primarily through negotiation. Consumers may also refer the matter to the Finnish Consumer Disputes Board (www.kuluttajariita.fi). Consumers living in other EU countries can ask the European Consumer Centre for help.